Customer Ratings & Reviews

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

I always purchase the Geek Squad protection for peace of mind!

Order came in on time. A good price. Good people to work with.

Agent handled an exchange with great expertise. Agent Smith was very patient with me and provided options with detailed explanations for my exchange TV.

Cheap yet reliable very easy for a customer to want to buy.

Weird thing to ask for a review on, but okay. We basically got this as insurance because we were getting a tv delivered and the contactless delivery nulls the usual delivery-related insurance. So covid19 safety won out and we got this to be safe. Didn't need it for the delivery (that went well), and I suppose we have it in case we need it going forward. Hopefully we don't. You know how it goes.

Excellent coverage and extremely easy claims process.

Haven’t had to use this, but have faith in my local Geeks who seem to care and know about these tech items. Don’t really like how the prices of these plans keep getting jacked up.

Excellent source for me, I don't fix anything I let Professional do it

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

This plan offers great piece of mind to protect any of your electronics purchased at Best buy. Highly recommend purchasing the extended plans.

Would not purchase an expense item without having a extended warranty and the price was right.

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

I bought 3 TCL tv's online and used the curbside pickup. I was greeted quickly when I arrived. They were very professional and courteous.

The service on the Geek Squad plan is prompt; exceptionally easy to use, and friendly.

Very helpful. They make it effortless when there is something wrong

First time trying xumo tv. Its great. All apps in one easy to use ui. Tv has hdr. Great features at a price that is more than reasonable.

Excellent customer service. Delivery and set up plus removed old set. Knowable technical support and helpful staff. Only complaint is you are on hold for 10-15 to get a Customer service representative and then another 20 minutes to take to Geek Squad which is in an other country like Gatamala. What can we not talk to store?

Always good to add a protective plan just in case accidents happen

I’m always add Geek Squad Service as you will always be taken care of by friendly agents. You get what you pay for.