60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

5-Year Standard Geek Squad Protection

SKU:
6353413
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1418 Showing 28,341-28,360 of 30,869 reviews

  • waiting to see if will need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wanted to purchase this , he does not want to deal with TV issues if they arise. fair price

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 2-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2-Year Standard Geek Squad Protection but never used it.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello MB42 - Even hen you don’t end up using your Geek Squad Protection Plan, we believe the peace of mind that comes with the plan is worth the price. If you ever need to use the plan, we’re confident we’ll provide you with top notch service every step of the way.

  • Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't yet had to use it but is worth the money incase of anything is to happen

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Bb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came quick and fast and easy I love Best Buy best deal also

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection plan on Insigna TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet. I haven’t used it yet. I always buy a warranty on my tv

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Haven't had to use yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say. Haven't used this and fingers crossed won't have to.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet hopefully it's there to back me up when needed

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Be patient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re there for you. Sign up for them. But be prepared to wait forever

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love the Geek Squad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raffael was excellent. He was so knowledgeable and helpful when installing the tv.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I M giving it a 3 star it’s becouse I have not used it

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Proctection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i do not have to use it. Everything has been working well.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Not yet use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet use. I heard they are good though. I will see when i call for service

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use it yet, but hope when that time (if needed) that I will get the support NEEDED.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is decent. Speakers blew after a couple weeks

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this extra feature just in case something goes wrong. Always good to have backup

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Poor service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchased told 24/7 service if anything goes wrong just bring it back & get replacement. When tv went out I spent several HOURS on calls waiting over a month to finally get results. With NO tv!

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • 5 year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's worth it. They have never helped me with anything

    No, I would not recommend this to a friend

  • NICE TO HAVE

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU PRODUCT MALFUNCTION WITHIN WEEKS OF PURCHASING IT, IT'S GOOD TO HAVE GEEK SQUAD.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized geek squad in the past for a computer I had and they gave some issues last time, hopefully I will have a better experience if I ever have to deal with them again.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • I haven’t try them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea of how they work I haven’t meet the yeat. But am sure the my work good

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,418, Showing 28,341-28,360 of 30,869 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.