Customer Ratings & Reviews

Was skeptical at first. It's not a bad tv . I just wish that Sony made a fire stick version, Due to that being most of my electronics are Sony products

Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

I've had my TV less than 2 years and I've had to use this service twice already. LG is great but the panels and main board are known to have issues occasionally.

Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

Is the best protection products I don't have any issues with report a claim

They were very helpful. Figured out the problem quickly and returned for a new tv.

Worth having the peace of mind and it was affordable.

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

Good offer got this as pack with TCL tv, it was very good.

Bought a protection plan and so far great customer service

Haven't had to us it yet, but the coverage looks great and we have a Geek Squad tech account, too. Worth it for an item of this price.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

Best customer service. Everyone was so helpful and nice. 5 star