Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 30,881 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service. Everyone was so helpful and nice. 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another insurance purchase. I use to not get these, but it seems that each item I get on for, I don't have problems with it. Okay if that's what it takes for trouble free items.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for great features. Exceptional value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection because I thought it was a great deal. With the advice of the salesperson it’s better to have than not have just in case I don’t understand something. These days nobody wants to take the time to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and courtesy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great service with GS and only have good things to say about them really. They've always been helpful and knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Have It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave Best Buy without it. Protection value outweighs not having it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great thanks for your service!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advice for broken tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Friend talked me into buying the TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased additional protection for my Smart TV. I am the envy of the family. Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been happy with the geek squad protection. Good coverage and good price. Well worth getting the plan. Pretty much covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year plan was priced at a good rate. I feel this was a great buy.

    I would recommend this to a friend