Customer Ratings & Reviews

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

I am so glad that I bought the protection plan! I only had the tv for four months and pixels blew on it, without the 2 year protection plan I wouldn't have been able to get this fixed! But it was hassle free and worth the money!

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

Geek Squad service has been outstanding every time I have used it!

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

[Employee of bestbuy] Best warranty ever, it gives you guarantee to your product

The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5

Best buy came out and delivered my TV and it was a good experience all the way around..

Would recommend getting a warranty just in case something happens you don’t have to worry

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

Excellent they are one of the best. Thank you for this product.

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

Geek Squad protection is the way to go. Just to give u a piece of mind just in case ur product starts To malfunction. Protect your investment if your spending a significant amount of money.

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use