Customer Ratings & Reviews

All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

A very careful delivery, it arrived in perfect condition.

delivery was on time....is a great tv.......best bang for the buck....period...

I love this plan it’s really Affordable and such an amazing price

I feel secure each time i purchase this. The value in having this service is the best security possible.

I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

Bought a 49" lg smart tv and I figure with that kind of cash outlay it's probably a good idea for some added insurance, beyond the one year warranty. It was fairly inexpensive too. I'm protected now for six years total.

Do it! Worked for me. Received a new TV when old TV could not be repaired.

Have had a great experience with them never hope for something to go wrong but love that they make the transition smoothly for you and your purchase

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

Geek squad is amazing! They come right now and replace whatever is broken

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

Easy to set up works just as advertised and using your amazon account can speed up the process.

Once again, complete relaxation with the knowledge that any related problem would be taken care of by the technicians of the Geek Squad.

Although nothing has happened to the product I applied this for, the policy was easy to understand and covers a lot of things that you may need. Would recommend if you’re buying something really expensive like a TV

Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..