Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 30,880 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good, helpful and easy to use I recommend to get this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont have to be a geek to get protection. I purchased this in the past and did not hesitate to purchase it now. DONT take home your electronics without the GEEK SQUAD protection! You never know when you will need it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provides excellent warranty coverage for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My safety net against unknown brands.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Geek Squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there if we need them haven't needed to used them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend your hard earned money on certain items. You can rest assured to know that you’re covered just in case anything happens suddenly accidentally without warning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Fast and very friendly people I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers great protection at a fair price. Love knowing that we don't have to worry if we have an issue with our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity now days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good picture. Does well with gaming. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. I love it. I will purchase again from this store in the future ofcourse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a use it just got the protection if I need it would recommend the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase to protect product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use it but it’s safer to have than not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel safe with the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet and hopefully never need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud tv services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

    I would recommend this to a friend