Customer Ratings & Reviews

Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Pardon my pun but "it pays" to have extended warranty on televisions. Glad I was able to purchase a "5 year warranty" for my new Sony and have 2 years to pay it off with my Bestbuy card. Who can beat that! Thank you Bestbuy!

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

They cover everything except accidental damage. Understandable for their risk involved but this as is is still a good value. $80 for 5 years extended manufacturers warranty is still great. If they can't fix it then they will replace it.

We bought this for "protection" but have not had to use it.

Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.

Always good to have security on your products. The price was good too

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

The geek squad save me a couple of times with the extended warranty on my products. So i would recommend it to anyone that's buying products that they want to insure

Love geek squad! Knowing that my items are covered helps me feel better about what I may have spent on it!!

This is good to have when you purchase your product you know it's being protected ,when something tears up you can always bring it back I know because I never had a problem.

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

I have this mounted on the wall of my bedroom. Very light and was easy to mount and get set up. Using wireless internet for Netflix. Color is awesome. Very crisp and clear picture. No complaints or problems. Covers for what I needed it for.

Worth getting if you can. I have used this service and their techs are great.

Always get the insurance. Geek squad is legitimate!!!! .