Customer Ratings & Reviews

Feels good to know if there is a tech problem we are covered

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

Great job on fixing granddaughter’s phone. Thank you so much

I like TV that is portable, stable when I put it into use and the graphics are easy to manage.

They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

Like a favour for love best by perception friends hassle free if anything happens all you have to do is bring in need if they can't fix it they will replace the I never had

Since the sound went out the geek squad was very helpful in getting the sound back.

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

Better to hace a protetion. Best Buy gives the best guarantee Ive seen!

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

I have not used the geek squad for my new tv and hope I do not need to but I have used them for a laptop in the past and was very pleased with their help.

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

Agents came to pickup tv and installed replacement in no time.

The new OLED was a big investment and the five year warranty gives us piece of mind should anything go wrong. The Geek Squad has proven to be highly skilled with electronics.

So easy to mount great quality Bought two of these for my house also

This is the second time that I have to use my protection plan with Geek, absolutely easy and clear process to make effective the protection plan. I will always recommend them.