Customer Ratings & Reviews

I bought an open item didnt realize it was missing the stand and remote. Order the parts with my Geek Squad Protection an it came to my house. Then plan cost less than the parts.

Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

Great Customer service and respectful engagement...

Peace of mind knowing you can replace or repair your product, hands down an amazing option.

A warranty is piece of mind if it messes up it will be fixed if it’s an expensive electronic buying a warranty will keep you from having to buy another tv if it goes out

Great peace of mind for my purchase. Glad to know I have it just in case.

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

While I tend to usually get warranties. This is a good deal. While it was around $170. Over 5 years comes to about $3 a month. Definitely worth the peace of mind in case a fuse, led, etc malfunctions.

bought 65" insignia 4k tv in july - hdmi ports (all 3) failed in mid november - purchased 4 year geek squad svc contract - contacted geek squad service - 4 separate chat sessions, and 1 telephone call later, they have yet to have the repair person come to my home to put a new motherboard in my tv - it is not even scheduled!! on the telephone call this morning, their rep said they did not even have a repair person in this area (syracuse, ny), to service tv's. they took my money for the contract but can't even provide the service!! buyers beware of this tactic - service is not part of their dna!!!

Great thing to have especially when a gift would recommend

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

Great buy on a budget! Super great quality! Love that it has many different app already installed

Is perfect to care you tv is perfect warranty no problem to use

Love the tv the only thing is that it didn’t come w the legs major problem

These guys know their stuff--from opening the box to setting up the TV (too big for me to do myself).

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

It’s great It’s hard to find a good warranty these days in the past I have use this after the manufactures warranty there’s no more and the TV stopped working and Best Buy replaced it

We wouldn't think of buying an expensive TV or IT product without having the help of the Geek Squad. We don't have to worry about problems or questions because we always have help just a phone call away. Thanks Geek Squad!