Customer Ratings & Reviews

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

Sometimes getting protection on products is just a good idea. Thank you GS

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

I always get the protection package because in my house I almost always need it.

They made sure I was set up, had everything I needed and offered to install.

After my last tv died within 2 years this definitely gives me peace of mind.

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

I am so thankful for Best Buy honoring our 5 year Warranty on a tv we purchased. Finally a company that actually stands behind what they sell!!! We will definitely buy here again!

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

They had delivered the TV safely and without any damage

It's excellent options crew did excellent and professional work

Always buy the extra protection it has always been worth every penny I have spent!

Worth the extra coverage of any devices you purchase.

GeekSquad protection is excellent. If you have any problems they will take care of the items you purchased under the plan.

Awesome TV great picture great price works better than I expected if I had a chance I buy another