Customer Ratings & Reviews

My experience with geek squad has been good, always been for repairs not installs

I have used thi service and they are very professional at what they do

Havent had to use yet luckily, but definitely would recommend the TV warranty, especially on and OLED as the warranty DOES cover Burn In as well as other issues.

The service was really great and convenient. They took care of mounting my new tv. Quite quickly and spent most of the time explaining the new system to me.

Hasta ahora funciona bien, lo recomiendo. A veces tarda e

I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

The agents mounted my TVs and connected it all together. They were very polite and professional. And they did a superb job.

It is good because if anything happens to the TV it breaks you can replace it and also it also has a good amount of time you got to wait before they return the tv

Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

We've had gone through 1 claim in the past with no problems. I always purchase the extra warranty for peace of mind.

I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

Seriously. Buy the protection plan for any Best Buy purchases over $40. It's nearly hassle free to get things taken care of, and, at least for me personally, convenience and peace of mind are worth every penny.

This plan is great because it saves a lot of time and money if and when things break down.

Bought it because it would be cheaper to purchase than buying another new tv if this one has a problem.

Our warranty was for five years for $39.99 - what a deal! I'd recommend the extended warranty to anyone purchasing a TV from Best Buy. You never know when something might go out and it's a good deal!

The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

I really would recommend adding this to your purchase its not that expensive and covers just about everything