Customer Ratings & Reviews

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

Not the first time I have bought the protection plan, anytime I have had to use it the process was easy and was well worth the purchase. It has saved me more times than I want to admit.

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

Easy to set up and great product really have enjoyed it

I love my products from best buy. Most of them i get Geek Squad for. Ive only had to use their help once and they helped in a timely manner and were very nice.

I love geek squad and will not buy anything without it. I won't even let members of my family buy anything without geek squad. Don't be a fool, don't go in my pool and don't ever buy without geek squad protection.!!!

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

What a great plan! I have had to use it and Best Buy stands behind their word. A replacement of equal value or a gift card of equal value … excellent!

I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

Easy to contact and give great recommendations and solutions to any problem

I think it's worth the money on purchases such as a nintendo switch, tv, sound systems, and computers. I don't buy it on pretty easily replaceable items.

To me Geek Squad Protection is a must have. I want to know that if something goes wrong with my products that it will be fixed. I don't know much about computers so this purchase gives me peace of mind.

The geek squad coverage seems like the way to go as opposed to the standard manufacturers warranty. Simply for us because they will come out for repairs or you can take it to them instead of shipping to it out

Has always been a useful purchase in case any I goes wrong.

Has always been a useful purchase in case any I goes wrong.

I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

Much needed to feel safe and secure. Great protection plan.

We love the sorround sound and we were able to get a great deal for being an open box item

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.