Customer Ratings & Reviews

I have always bought Geek Squad Protection with my large purchases. When I have needed to use it, it has bern fast, easy and resulted in getting a brand new product.

I always purchase the protection for the geek squad. Why not have that peace of mind when purchasing big ticket items for just a few dollars more. Its better than having to go out and replace it at full price!

Hope never to need it but is nice to have the peace of mind that if my daughters tv quits working in the next three years we don’t have to worry about it.

I bought the Geek Squad protection package but I haven't used needed to use it yet.

My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

What a great plan! I have had to use it and Best Buy stands behind their word. A replacement of equal value or a gift card of equal value … excellent!

Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

Great coverage for the price, can’t go wrong with protecting your investment.

Best value best buy gives and the value is outstanding...

Great sale for Good Friday extra protection for a good product.

Best protection every really helped out quickly and effectively

Best protection every really helped out quickly and effectively

I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

Rep helped point me in the right direction very professional

Never needed it but always get updates on when it is running out so that’s helpful

I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

Not much else I can say about this, but purchased it for my recent TV investment to future-proof for any accidents I may experience in the foreseeable future.

The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.

Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!