Customer Ratings & Reviews

I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

I get the 5 year Geek Squad service on any expensive thing I buy, as LG OLED (2 of them) and other tvs and items bought.

I had a friend to mount my set. It was quick and easy.

The warranty is always worth it I definitely recommend but specially with Best Buy there's some other stores I don't recommend it with but Best Buy has one of the best warranties around

I must say that this protection plan is worth every penny.

I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

I have purchased warranty for electronics in the past and I have always been very happy I did I haven't used there warranty plan yet but for the price for 5 year plan it's best to be safe

It's like insurance... it's there when you need it!!!

It's a warranty, still too soon to tell because I haven't had to use it yet. I had always had a good experience with best buy and my other warranties though whenever I needed to use them.

Never needed it but always get updates on when it is running out so that’s helpful

Wasn’t able to use this for my TV. But it’s great for all other devices!!

I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

Seven year old 1080p 50 inch TV died on me so I decided to add this plan for 5 years

I have used Geek Squad a few times since I purchased the protection package, Each time the person was helpful and courteous. I am happy with mu purchase.

Bought this for the TV I purchased for my college girls. Gives me peace of mind knowing that they can get help with any problem without my having to drive 100 miles to assist them. 5 years of peace...yea!

I love knowing that if something were to go wrong electronically with my stuff that Best Buy Geek Squad has my back.

Really gooddddd. Claims easy, service at home.....

I would recommend it as watch for kids are always in danger. As I bought two watches in one of them I used this service and it was perfect.

This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.