Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 30,887 reviews
  • Rated 5 out of 5 stars

    Geek Squad got me covered like an umbrella!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time. The help that one expects from a technical group.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great customer service! We really enjoy the services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just glad to have the service iv not officially used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my tv installation and hook up. but used them too for my computer problems. i think this is a super buy. would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny and the agents are always cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad is the best and always there when you need them to come out and either fix or replace your item. I keep this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this service if something were to go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection package but I haven't used needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far, haven’t had to use it - hopefully I won’t have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem so i Haven't had a chance to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To the Geek-Mobile!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's hope that my post does not mean that I will need their service for repair. It's like insurance - better to have it and not need it than need it and not have it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    geeksquad helped me with my set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great communication skills and helped me out alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought stove in and installed everything. Explained to me about stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad they offer this hope to never have to use it so how can I give a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value highly technical people warranty pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind having it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good thing to have when u have problems with equipment

    I would recommend this to a friend