Customer Ratings & Reviews

I have had geek squad protection for multiple items for many years, I have used the service and have always had a positive experience.

Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

You really can’t afford “not” to get this protection plan. I would never make a large dollar purchase amount without it. It’s always worked for me.

Glad they recommended you will need it in case something happens

Love having this! Helps whenever anything brakes or gets damaged.

Well worth it! The cost of replacement is greater than the cost of the plan after the manufacturer's one-year warranty expires.

We've purchased several appliances and computers from Bestbuy. It is great to be able to have Geek Squad service for all of these items for our family.

Price is high but still way less than replacing full unit at full price Complete piece of mine

I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

Bought this for my TV. I usually buy the added protection for my electronics. It's for peace of mind. Rarely do I have to use it but it's nice to have if something goes wrong.

I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

What can I say you can't go wrong with ensuring your TV or equipments specially for the price they sell you the insurance is completely worth it

What can I say you can't go wrong with ensuring your TV or equipments specially for the price they sell you the insurance is completely worth it

Bought this for a TV for our home and it is good protection to have. Makes you feel covered just in case something happens.

Geek Squad protection is always good for electronics. It’s a no brained when purchasing an electronic.