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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 30,822 reviews
  • Rated 5 out of 5 stars

    Great service when you need another pair of hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good TV for my son room bestbuy had the best price and i like there Geek Squad Protection i used it before on another item no hassle return for a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy knowing help is readily available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection to have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad plans since the 1st one I purchased covered the 1st tv I bought when it had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv the my life thanks Best Buy forever Samsung 77”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best company love the insurance on the products that I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my tv installation and hook up. but used them too for my computer problems. i think this is a super buy. would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad is the best and always there when you need them to come out and either fix or replace your item. I keep this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful and warranties are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Forget...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it! The cost of replacement is greater than the cost of the plan after the manufacturer's one-year warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Exten warr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be glad not to have to use it but we know we will have no problems with using this plan. We have had this service before with other equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a TV for our home and it is good protection to have. Makes you feel covered just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite good communication and very helpful. Fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *knocks on wood*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

    I would recommend this to a friend