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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 30,888 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, we will NOT have to use, but if we do over the next4 year college experience; we have it covered! Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection plan option is wonderful!!! A fabulous price also!!! Definitely worth adding on to any purchase!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tcl interface with Roku is easy to manage from the phone app ir remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helpful! Had dead pixel on my new TV and they saved the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great i love GS, worth the money. It is a good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind if your tv every has any issues protecting your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have when you buy a high price item better safe then sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans put you at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Extended Warranty = No Flat Panel TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price for the protection is exceptional, You never know when you might need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is such a life saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in setting up and connecting my huge and big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want to get your protection plans from Best Buy when you buy a product and it’s no hassle return or getting it fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we can call them anytime fast responding to service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems every time I've ever needed there help they don't cover what the issue is. Very annoying. A 1000.00 laptop 5 months old with both charging ports bad and it wasn't covered by them. For 1 example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad for other items that I have purchased they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have my own IT department!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've renewed my membership for years now. The squad resolves issues immediately and keeps my devices performing at their best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology it is always a good idea to be prepared for if something goes wrong I would rather have and never use it because if you don't get with the purchase you can't get it later

    I would recommend this to a friend