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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 30,887 reviews
  • Rated 5 out of 5 stars

    we need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when you buy something expensive, always need to have protection just in case. the peace of mind we need for our expensive buys. am i right?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is invaluable !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about Television longevity with 5year Geek Squad warrantee. I know they'll make whatever issues arise right 1st time, every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a warranty with all my electronics just in case. I have not had to use this one yet but it’s here in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is worth every penny. I you get locked up on your computer just bring it in and they diagnose it and clean it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase the additional 2 year protection plan from the Geek Squad after reading reviews. Hope to never need their assistance, but do have that peace of mind now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy extra protection. It costs very little compared to having to buy a new TV in case it is that "one in a million" that goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the great service and I definitely recommend shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is an awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for when the limited warranty runs out because the manufacturer often cannot do much until the product has surpassed that mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad coverage with everything I purchase at Best Buy and it is amazing to have the reassurance that they will have your back if something happens to your product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs are the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection purchased as a precaution. It's a "just in case" to have in my back pocket in case my Vizio has any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty does not live up to expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first HDTV I bought in 2004 died an early death right outside the manufacturers standard warranty. Just bought my first 4k tv and this plan will save me from reliving that experience.

    I would recommend this to a friend