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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30889 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 30,888 reviews
  • Rated 5 out of 5 stars

    Typically get on larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually Geek Squad offers the best deal and service for larger home purchases. I've used for washer, dryer, dishwasher, stove, fridge and microwave. Geek squad treats me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was able to add the protection after the sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it's important to get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Aquad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team is great when you have an issue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet! Purchased the Grek Squad service, as I have used it in the past, have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy they are the best ever I am so happy with my ours hase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best program out here. I have compared a lot of services and this one ranks right up top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad give great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a piece of mind knowing you have support !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is helpful, informative and accessible. For the high ticket items GS are the best at helping you resolve issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Greek squad and the people there very nice I had broken the screen on my phone and I wen to them and my phone was good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect big money purchases. Have used it in the past and it is a great deal

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. used it, very pleased with it. will do again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned my wife s laptop of all garbage. I brought two computers in have them upgraded and one worked the other went to recycle bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is available any time I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the 2 yr service agreement. If I had any questions about what was covered, they easily explained. On a new tv this size, I felt it necessary to have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that I needed. It was priced great and covered what you would want in an insurance. Best buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung KS8000 TV and I t is awesome. I also purchased the Geek squad protection because its worth it. I have used it before on other products and its well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this television installed in a bonus room and the install was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best and fastest laptop. lightweight and the keys are soft touch. If you want speed , this is the place to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount I'm glad to have the extra warranty. Hopefully will not need to use it. I would not want to go through the reinstall again.

    I would recommend this to a friend