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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 30,845 reviews
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered inside and out from top to bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered from top to bottom inside and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed yet and hope I do not need but got the program to protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection program is great. Very helpful to have and very friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet, but is a good idea to get considering our last tv didn’t last us a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answers all the questions you ask them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan provides the necessary peace of mind so I can enjoy the purchase for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for certain items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a lesser name brand tv for my parents if it were to stop working in the near future. Hope not to have to use it but we'll see...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Office TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is fantastic to work with. They are smart and get things done the right way.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with the Geek Squad, have been very helpful and would use it when needed and had any issues resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but I have used the service in the past and they seem to deliver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and tech agents. Great customer service and easy to understand directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 IN FOR LIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ... I bought 3 of these and they work excellent !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my home I’m glad it came with my purchase best deal ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying protection plans on all big purchases, and I've had to use it on a TV a few years ago. Nothing feels better than walking into the store, handing them a broken TV and walking out with a new one, no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Best Buy’s warranty service. It’s a no hassle blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is worth it. Had a small issue once and was taken care of right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for LG C1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection to cover a LG C1 TV. Hope I never need it but it is one of the only warranties that cover burn in on high end TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Geek squad helps all my products stay in working order.

    I would recommend this to a friend