Customer Ratings & Reviews

Our TV died within 2 years. They told us it couldn't be fixed but because we had purchased this plan, they replaced our TV. They gave us a full purchase price refund which we put toward a newer model. The plan actually does what it says and BestBuy stands behind it.

Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

It gives me peace of mind after spending 2400 dollars on a tv. Well worth it

Great Insurance to back up any problems you may have with a 65 inch LG TV

Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind

The protection plan sounds wonderful and hopefully I never have to use it.

I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

Always worth the extra protection with electronics these days.

Great deal @ 2,000.00. These wont last long. Buy the warranty, no worries..

I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful

Great protection plan for the low low. Always good to have a backup plan.

With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.