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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 30,774 reviews
  • Rated 5 out of 5 stars

    New Tv 65 !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad good service gave us credit toward brand new Tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS KEEPS MY NEW SONY TV RUNNING WITH HAVEING TO GET KILLED BY REPAIR BILLS. HOPE I DONT HAVE TO USE IT BUT IF I DO ITS THERE FOR ME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service in Westminster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in the store by Bill in the Magnolia Center. Great knowledge and interest in my purchase. Great guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan Is Always a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved that a five year plan was offered for my new TV. I never buy any big ticket item from Best Buy without the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad service because you never know when something is going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment to protect your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year geek squad plan when we bought our new tv. We love the geek squad protection programs they cover so much and for only 89.99 for 5 years it’s so worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buy provides Top Notch Service with the extended warranties. With their low prices you can't go wrong. We all know that sometimes things happen after the manufacture warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer Even on Inexpensive TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With TV prices so low & competitive, it just makes good sense to purchase a two year coverage; as a single repair without insurance could easily cost you more than the entire purchase price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Extended Warranty = No Flat Panel TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage even for lightning strikes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage even for lightning strikes. Glad to have the peace of mind protection on our large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing my TV repaired, BB decided they couldn't fix my TV and sent me on a hunt thru the store to get a new one! TVs are made cheap and meant to break now, these warranties pay for themselves!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are no brainer to me. Just one repair will more than pay for this as opposed to the repair bill higher than the units value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD HAS SERVED ME A-OK IN THE PAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD has a good reputation in our local region. I have not use it yet, but, I soon will be when I need help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any item is is very essential you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it. I've had to use this type of insurance before on things I've purchased at other places. It really saves you a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an issue with my new 75 inch toshiba setting it up .made one phone call issued solved they great

    I would recommend this to a friend