Customer Ratings & Reviews

Haven’t had to use it yet cause the TV is working perfectly

Took the extended service warranty because I have had issues in the past with electronics and our electric company playing with the voltages during heat waves. love the protection this affords me.

I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

Nice! Haven't used them, but its nice to know i can

Excellent tv for the price i watch a lot of netflix and hulu

Geek Squad guys are the best! I will always purchase Geek Squad Protection with all my purchases

Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

Geek squad rocks. I have warranty on all my products because their service is the best

Quick to answer your questions. Fixes problems and gets your product back to you quickly. Worth the expense to add them to your purchases.

Really glad for our Geek Squad assistance. Although telephone (especially supervisoral) help is lacking.

Tv good last years when watch tv and playing my xbox series x on it

Based on the advice of the store manager (who had previously worked with the Geek Squad), opted for the protection. After experiencing how solid the Geek Squad service was, glad I did.

What they offer is a good security service for your electronic devices and a great piece of mind for you the consumer. Hopefully you just never have to contact them!!!

Awesome service from agents and very satisfied with their service

I did get the extra warranty for the TV but haven't had to use it yet therefore can't really say how well it will work for me but I am hoping with it being from Best Buy it will work very well for me

Excellent service! Highly recommend taking it. Absolutely a must for computers and monitors.

For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

I’ve only had to use GS once and the service was great! Nice having peace of mind for a few extra years beyond factory warranty!!

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

Best buy and geek squad do a great job backing up their products. I wouldnt consider an electronic purchase, without adding the geek squad protection to go with it. Highly recommended