Customer Ratings & Reviews

Geek squad protection is absolutely worth the price.

Great piece of mind for a new TV purchase! We bought this policy to insure that our new TV is covered for 5 years, in case we have any problem wuth it.

I have always had excellent service with anything ive ever needed from geek squad.

They mounted my TV with no problem. They took out all the packaging materials and TV box and hauled it off. They answered and showed me how to use the TV. Highly recommend them!

Geek squad service is a must. If you are buying anything from best buy, it is worth spending a fee bucks for the geek squad protection. I got a sony TV and installed the tv stands. I noticed after my installation that the TV was shaking and it could fall down. I called best buy and the Geek Squad team were very happy to help.

I am happy that I purchased an insurance plan for my new TV. The price offers peace of mind, in the event my TV encounters an issue and needs to be replaced.

Its great to know that I am covered even further than the manufactured warranty.

Everyone I spoke to was fantastic very polite very knowledgeable just the whole customer service they work great

Great service they help you and explain very well what your device has

It’s such a great place to go to like I love of and they love pc

It's always good to be able to call someone in when things go wrong. The last time I had a TV just break with seemingly no fix, the technician spent almost a week trying to fix it before I was provided with a replacement. I have always purchased coverage any time I buy a TV from best buy because of that.

Great tv appreciate Best Buy for amazing deal and service with awesome support

In two years, I’ve never had a problem they couldn’t fix. Whether in-store or with at-home service, they always deliver. If you’re looking for reliable tech support, Geek Squad is a great choice!

[Employee of bestbuy] The tv is incredibly clear and worked easily right out of the box.

It just arrived, I installed it and everything was as expected, great image quality, sound. The perfect installation process, the TV does everything almost by itself, I recommend it to all those who are lovers of good things in terms of quality-price, I recommend that two people assemble it due to the weight and safety

Best Buy has excellent customer service regarding their service plan protection. When used, they actually repair the issues or replace when needed.

Associates connected every attachment necessary for full TV viewing.

Come on, when you buy a TV, you gotta get geek. Squad protection

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

I bought my LG CX TV from Best Buy solely because they offer this protection plan. They are the only warranty/protection plan out there that I know of that covers screen burn in. I have always wanted to get an OLED TV but was always afraid of burn in. With this protection plan, I was able to safely take the leap and boy am I happy I did so. If you're in the market for an OLED TV, don't even think about it, get this protection.