- General
- Brand: Geek Squad®
- Product Name: 5-Year Standard Geek Squad Protection
- Other
- Plan Type: GSP
- UPC: 400063534175
You're excited to buy a beautiful TV screen for your home — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
- We make house calls for TVs 42-inch and larger: No need to haul your screen into a store. If your TV is 42-inch and larger, we'll come to your home to repair your covered issue. If we originally installed your TV, we'll also uninstall and reinstall it.
- No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
- If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the TV was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
- If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
- If the remote that came with your TV stops working due to a covered failure, we'll replace it: Get a one-time replacement for the remote control that was included in your TV’s original box.
- If your TV won’t turn on because of a power surge, count on us to make it right: You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
- You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
- When something goes wrong, we're always here to help.: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
Q: Does the protection plan cover those white circle that show up on the screen?
A: Im sure it does. Make a claim. They cover pretty much everything.
A: I also received in email as I requested it, do as I do scan your receipts and put them in a fold labeled warranty receipts. Put the name of the scan as what’s warranted, when it’s expired, date purchased and it’s easier to keep track.
Q: Are we covered for a crack on the screen?
A: Yes TV crack screen not of your doing. either tv swap or store credit which includes tax/
A: I had a similar issue with a different tv but it was also with an Xbox series x, going into video settings on the console I turned on “allow YCC 4:2:2” which allows games and apps to support YCC4:2:2 encoding, which may solve problems with displaying 4K on some TVs. If your tv has 4K settings that can be turned off that might help the issue too. If your tv is trying to upscale the resolution from a regular ps4 which only allows HD 1080p that could be the issue but if it’s the ps4 pro then 4K is available. My best advice would be to look through your setting on the ps4 itself, especially for the YCC 4:2:2 setting and the tv settings to enable or disable the 4K settings depending on if you have the regular ps4 or the ps4 pro
A: The differences are the plans you choose and the time frame. Depends on what additional services you add to the plan.
A: They priced our exchange based on current value.. TV’s have come down in price. We upgraded as well, but we’re pleased with the outcome.
A: Probably not, but your insurance should.
Q: Replacement. isot possible to opt for store credit or a refund vs. a repair? or is it up to them?
A: You can get store credit instead.