- General
- Brand: Geek Squad®
- Product Name: 5-Year Standard Geek Squad Protection
- Other
- Plan Type: GSP
- UPC: 400063534175
You're excited to buy a beautiful TV screen for your home — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends.Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge).If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
- We make house calls for TVs 42-inch and larger: No need to haul your screen into a store. If your TV is 42-inch and larger, we'll come to your home to repair your covered issue. If we originally installed your TV, we'll also uninstall and reinstall it.
- No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
- If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the TV was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
- If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
- If the remote that came with your TV stops working due to a covered failure, we'll replace it: Get a one-time replacement for the remote control that was included in your TV’s original box.
- If your TV won’t turn on because of a power surge, count on us to make it right: You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
- You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
- When something goes wrong, we're always here to help.: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
Q: What are the benefits of having Geek Squad Protection?
A: Geek Squad Protection enhances your manufacturer warranty and provides extended coverage when the manufacturer warranty ends, covering any covered repairs.
Q: How long does the protection plan last?
A: The protection plan has a term length of 60 months.
Q: What happens if a covered repair is needed after the manufacturer warranty expires?
A: Geek Squad Protection will take care of any covered repairs.
A: For me it’s taken a month and still don’t have it
A: I'm pretty sure they will but I wouldn't explain to them what happened. Just tell them something is wrong with your T.V and that's it.
A: You are actually purchasing a 5 year warranty that overlaps with the manufacturer warranty. Your 5 year warranty will most likely end 5 years from the purchase date of your tv. The big trick and heist is the way warranty companies use the word "extended". You and I would assume that after the manufacturer warranty runs out, you will have an extension of 5 years. The fine print will tell you that this isn't true. The word "extended" can also mean that you are extended more coverage for a period of 5 years, with an overlap of coverage during the original manufacturer's warranty.
Q: Is a broken TV screen covered under Geek squad protection plan?
A: I bought a tv from Best Buy and when they were asking if I wanted to add geek squad protection I asked if it would cover accidental damages to the screen. They said yes. Well here we are. The screen was accidentally damaged by one of my kids and I called and they told me this kind of damage was not covered under the extra protection I purchased. So I paid for that extra coverage for nothing. Even though I was told by an employee it was covered.
A: I thought we had 60 day window to add the GSP Plan.
