Customer Ratings & Reviews

It's always good to be able to call someone in when things go wrong. The last time I had a TV just break with seemingly no fix, the technician spent almost a week trying to fix it before I was provided with a replacement. I have always purchased coverage any time I buy a TV from best buy because of that.

Excellent service on time no hassle, Called store they sent repair man out he kept appointments as scheduled... New TV was delivered no questions asked.

I’ve been getting service plans with Best Buy since the PS2 days. Never once has one not come in handy. They’re a must for me with high end purchases.

Best buy is easy to buy from good products in store very friendly help!

Very professional team installed my TV and took away the old one. All my questions were answered,

Support your local Geek Squad Techs!!! They work harder than you know!!!

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

Always always get the extended warranty you never know what can happen and bestbuys always come through.

Great service and highly recommended. They are providing good rewards too.

I would recommend this to anyone taking a chance on a television.

hopefully i never have to use the warranty. Bought it for LG OLED CX 55" TV. My first OLED, B6P 55" had burn in right before 3 years. Amazon's crappy warranty would not do anything about it. LG ended up replacing the panel for free under the 3 year manufacture warranty. the CX model is 4 years newer and has better burn in retention prevention. If it burns in before 5 years, the warranty should cover fixing or replacement of the tv.

Haven’t had too ever use my Geek squad for repairs…however a great value and I feel extremely good knowing they are available for repair or too answer concerns

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

I actually worked at bestbuy years ago and protection plans were a hard sell, they are extremely expensive and rarely used, but as an ex employee i also saw customers come in and buy their dream TV just to have a storm pop it a week later, or the most memorable story was a child pouring juice all over a tv as the mom was unpacking it. It’s a sad conversation to have when you know someone has been saving for something and it’s gone in seconds and theirs really nothing you can do. It’s like buying your dream car, wrecking it and taking it back to the dealer and asking for another.... I HATE BUYIJG PROTECTION PLANS but I do it every time now. One day one of these plans is going to pay for all of the plans I’ve ever bought.

First I bought a top-of-the-line LG TV and I didn’t get a warranty because I didn’t think I would need it with a beautiful TV as that. sure enough 11 months into the TV the back light tube went out. And it would’ve costed more to fix than it would be to buy a new one so I bought a new TV this time I paid $80 for five year warranty which I thought was stupid for doing until 4 years later when the TV broke and thank god I got that $80 Warranty cuz it saved my but. so if you’re going to spend all that money on a nice TV I can promise u it’s well worth every extra penny to get a warranty. Even if just for peace of mind alone

I have not have the need to use it yet. I will update if I need to

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

I always get a 2 year or 3 year protection plan with anything buy from Best Buy. Although we already have the my Best Buy protection plan

Since the tv was on sale, I bought the protection for a great buy and now can relax if something happens in the next 5 years with my tv. You never know how long something will work but I’m protected if it stops working.