Customer Ratings & Reviews

Avoid the hassle and expense of buyi g a new tv. I had two tv fail after 3 years. Both were covered by the 5 year extended warranty and either fixed or replaced without any hassle. I bought a plasma tv 14 years ago and still works without issue. These LEDs are less reliable

Very helpful and as my tv still under 2 year warranty just got new one to replace old one well worth it

We purchase the extended warranty for additional protection for our large TV

Very reliable and software updates are quickly installed

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome

Worth the extra dollars. Had purchased plan when we bought our wall mounted tv, Samsung 75". After about 4 1/2 years the set started to go bad (white dots on screen). lived with that for awhile, the found the protection plan. Called for a tech to look at the problem, took the units numbers, to find a replacement part. Part was not made anymore, so, the plan replaced old tv with a new one. purchased protection plan again for the new tv..

It's kind of hard to Rate, I have not had the opportunity to use the service. Hope I never will.

Very good quality tv and the 65” fit out layout nicely. Tv remote is a little slow or maybe its the UI but I use apple tv so I dont have to deal with that too much. It does have shortcut buttons for netflix, prime video and disney+ on the remote which is nice. It only has two hdmi ports which sucks for a big tv

ALWAYS WISE to get this service. Wonderful TV , size, shape, excellent definition, light in weight, fits anywhere, PERFECT for a small place!

not a huge fan of insurance but my salesperson made is such an easy decision to purchase

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

The agents helped me with picking the best tv mount for my needs.

It's a 5 year warenty. my dad had one of these for his TVs so this was a must get. I know if anything goes wrong my tv will be covered.

Not really certain how to review this since I haven't had to use it? Honestly I don't know why but for some reason I'm not uncomfortable at all knowing that a squad of geeks are at the ready to aid me in my time of need. Thanks Geek Squad your the coolest!!

Did not need a full service install, but prompt and curtious service on time and they called ahead. Good service.

Great warranty for all my BestBuy tvs I always get geek squad

What's there to say about Geek Squad?! It's a great service for a great price. I wouldn't be without them.

Geek Squad is the best friend to any big purchase you make. You got questions, concerns they are here for you. I have never had a problem and have purchased Geek Squad with all my Best Buy purchases that I know I will use daily.

Always great to have some protection and help in case anythign happens. Geek Squad are a massive help.

No mounting was done. Customer will do it themself.