Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30399 reviews
(30,399 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad -Best Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians that come to complete the installations are well trained and always so helpful!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful great service excellent protection plan!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The children mounted my television it’s so easy to do
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope not to use it, but its good to know it is there.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't use the service yet because my TV is brand new but the customer service is excellent
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy delivery and great service online. Will buy online again. .
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service stateside
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NA did not use Geek Squad this time around. Sorry.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I'm so glad I had the Geek Squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a TV in 2017 and also purchased a 5 year Geek Squad warranty. I know some people will say warranties usually expire before you need them, but in this case, I was so glad I had it. The old TV suddenly stopped working, Geek Squad sent someone to check it out, it could not be repaired, so they replaced it with a new TV. I purchased another 5 year warranty for this new TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Jaci. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
installers knew their stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were in and out. But they said they don't work for geek squard. they are just on contract to do installs. in and out, took the packaging stuff too.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of mind highly recommend for new purchases. Always get.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took out the extended warranty...hope I don't have to use it. Just gives peace of mind to know I don't have to take it in and they will come to me to repair.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that i get protection i can trust at a good price geek squad for the win
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always a good idea to have your electronics insured
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always reliable and have the answers I need if there's an issue with my tech
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from everyone in the store. Happy with the outcome.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small room where you don't want a sub and better sound than the TV has, this is a great choice. Price was good for the sound it puts out. Easy set up.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5-Year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not buy extended warrantees as a rule, but for the great price of the 5-Year Standard Geek Squad Protection you cannot go wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra TV protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like an excellent offer to protect and investment like this TV.
I would recommend this to a friendRated 5 out of 5 stars
Normally I don’t do this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re making a major purchase. Check the manufactures warranty , then consider getting a Geek Squad Warranty. It covers just about everything for a TV. Why buy a Higher end TV and trust that nothing will happen. It might not But what if it does. Is it worth the repair cost? Hopefully I will never need to use it. But if something goes wrong I’m pretty much covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
