Customer Ratings & Reviews

Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.

The Geek Squad unpacked my 65" Oled TV & set it up so fast I couldn't believe it. They explained the actual TV set up to me as they were connecting it to my supplier. The two squad members seemed to enjoy their jobs as well as explain everything to the customer. They even took the empty cardboard box with them. What more can you ask for? They are great.

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

good tv. ideal for games. very powerful sound. I like that it is updated frequently. If you like to watch movies in the evenings in a dark room, then this TV will give a good result. in a bright room, the image will be dark. I advise you to buy if there is a discount on the TV, you will not regret the money.

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

Geek squad was great and fast results in getting your problems solved

Gives you the piece of mind in case something goes wrong.

Easy exchange for my damaged Samsung OLED 77'. Thank you!

We have not had to call the Geek Squad for this paticular item but they were there to assist us in getting out desktop set up and running quickly and with such patience. They were very informative.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

Fabulous and highly known about anything electronic these guys are great

I bought this tv for my mom and dad and they are in love with it

love buying my merchandise from best buy great customer service and products and warranty