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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 30,787 reviews
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I dont regret buying this product. I recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad , is a must have ! They are fast a reliable ! You gotta love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The real deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and black spots are impeccable! The best tv I've owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Know The Geek Squad is a call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad for the TV , I am relieved to know they are a call away. I did use the Geek Squad for my computer an its was SUPER easy and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more do you expect? It's a plan there in case you break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection behind your back. Easy to pay and apply protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a true believer in the warranty program for big ticket items. I had purchased a TV previously and after a few years there were major issues. Geek squad came & removed older TV and gave me full credit to purchase a replacement. They then came & installed the new TV. They were great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extra warranty service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love feeling protected with any accidents for all my electronics, specially from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential for big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8t back up incase anything breaks smart to be sure to have it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for peace of mind. You never know when a cat with knock down your new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very valuable warranty for five years after original warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 65 Q80T screen failed in less than 6 months. I called Geek Squad and when the replacement part was unavailable then gave me full credit towards purchase and installation of a replacement TV. The replacement make my purchase of Geek Squad protection well worth the purchase cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our TV perfectly, and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An agent brought our new TV to our hone and set it up. He was fast, thorough. Before we bought this TV, we needed a Tech to come to our home to check out the TV. A problem was identified and repairs made, all on our schedule. They came when we needed them. So grateful for this service.

    I would recommend this to a friend