Customer Ratings & Reviews

My computer froze up and I really needed it complete my taxes. I made an account, set up the Geek Squad Membership, and in less than an hour I was back in business.

excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

They delivered my SAMSUNG TV to the third floor and as planned.

If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

Yes tv for my bedroom and best caption. Able to watch

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

I’m glad i added this on bc they help me with all my problems if needed

This is also a 10 star perfect reveiw. Thank you….

I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

With so many electronic devices in our house, we love the peace of mind of having a five year protection plan that covers any problems, and they come to our home for any service or repair calls. It sure beats pulling a large TV off the wall and hauling it somewhere for a repair

I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

Very smooth delivery. Very friendly installation. 10/10

Great tv love the quality and the features that the tv provides

Very good deal on Best Buy. Wanted to get the 65 inch but we’re sold out . Very good TV with vivid color and budget friendly. Installed this for my kids bedroom. It has multiple gaming consoles hooked up to it. It’s a pleasure watching on this television so far. Wanted to get a Vizio but heard Vizio TVs we’re having problems and issues so instead decided to go with this.

Have geek squad with every purchase because of their reliability and excellent service

So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

No mounting was done. Customer will do it themself.