Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30824 reviews
(30,824 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Purchased just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. no need for service at this point but its only been a couple months. Hopefully I'll never need it but feels good knowing it is there.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extended warranty for the price as a my Best Buy member. Hopefully won’t have to use but glad to have the extended coverage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was quick and on time, did what I needed
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad is one of the only places to cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I manly got this protection due to Lg oled Tvs having a chance to get a burn in image & geek squad is one of the only places to cover it. I'll give it 4 stars due to it being a very expensive for the coverage
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
So good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old tv died abruptly and they tried to repair it because it was covered. It couldn’t be fixed so they returned all of my original purchase price! I bought another TV with it. I’ll always get this protection on TV’s. They don’t make them like they used to.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Burn in coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan covers burn in on oleds would definitely recommend!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad are the best they do what is necessary and get your needs donec
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv is so wonderful picture of image, good sound and very good for video games console
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this with everything from Best Buy. Great support
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more than I expected definitely worth the money-and superb performance
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 5 year warranty and the geek squad were top notch
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Alway get the plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Only used it a few times
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!
Rated 5 out of 5 stars
Tv replacement.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to get protection. Especially on all electronics. Though sometimes geek squad will give u a hard time. (At least in my stores anyway)
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great to have this package deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.