Customer Ratings & Reviews

Greta Great purchases for kids Christmas so happy to have a 5 year extended warranty with kids. Its a fix or replace can't beat.

Always reliable Geek Squad. I've used them before and despite their knowledge and efficiency, I hope I don't have to use them too often.

The only protection that will protect you from burn in issues on your OLED TV. A no brainer add-on service if you're an OLED buyer.

Very easy to submit a claim. Will always get for large purchases.

I bought a tv somewhere else without a Warranty and after the year went by it started to mess up, now I get it all the time. Bestbuy makes it easier to get a replacement.

Thankfully haven't needed, but for a few extra bucks, it's better than buying the product twice.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

This is the best equipment protection that I've ever purchased.

The agent connected all my tvs and programmed the controller. Very professional service and dependable when I called.

Best buy is my go to store for electronics and the geek squad extended warranty as never disappointed, replace stuff if it cannot be fixed.

Very sturdy, and easy to put together. Very satisfied with overall product

I only bought the service plan. My last TV was hit by lighting, so i figured I should a service plan. Hope I never need it

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

Very good product, at a good price would recommend

Has done what’s supposed to no issues . Took my tv back and replaced

Great package to gwt when spending on electronics def recommend when have kids at home

Never use it. But it’s an amazing service to offer.

I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

I HAVENT HAD A CHANCE TO USE THEM IN MY HOME , HOWEVER IN THE STORE THE PERSON WHO ASSISTED WAS VERY KNOWELEGABLE.

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