Customer Ratings & Reviews

It is nice to be reassured constantly that you have quality people to help you when things don’t quite work the way they should!

We have not needed to use this yet but all the times we have used Geek Squad in the past we have had pleasant enough experiences.

I enjoy and appreciate any and all purchases i have made at Best Buy. I, so far, have no problem with any item. Helpful employees. Especially prompt response by the Geek Squad.

Geek Squad was very helpful with tips to mount my television correctly

Bought this for my 75 inch Samsung TV to have peace of mind if it breaks down.

Knowledgeable and very helpful. I would recommend for the more high valued items, especially those that are hard to transport.

Generally good idea to get, especially for more expensive items. Have not had problems with using them for other products in past.

with a warrenty that you dont have to worry about and save yourself money down the road, with these new tvs not lasting as long, its a cheap good thing to have.

I have had several microwaves, but this the best one yet

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind.

I expect the service if and when needed will be excellent. Best Buy stands behind their products.

I like the fact that the geek squad will come to me for repairs and I do not have to carry this huge tv into Best Buy

Have replaced two TV purchased without protections plans in past two years. Hopefully this protection plan will prevent the need to replace any TVs within the next 5 years.

I always purchase extra protection plan because it's great to have. This is something I've always purchase especially to save money when something goes wrong with the item.

Love geek squad. Always so helpful. Service great.

Good to have protection on your products just incase they break

My TV is mounted exactly like I wanted it, and everything hooked up correctly and cords kept organized!!

Thank you Best Buy for my purchase be back soon for something else

The Best Buy team wee incredibly knowledgeable and offered great suggestions to make the bet purchase that was for me.

Excellent service and attentuon of teh personnel in charge