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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 30,833 reviews
  • Rated 5 out of 5 stars

    Got It Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price & knowing they come to you if needed - worth purchasing for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought plan with new tv purchase. Haven’t used it yet and hope not to but just in case I’m sure they will be professional as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fix any problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wouldn't buy anything without geek support! They are the best, always available to answer questions and help walk me thru solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use this service but I’m glad I got it didn’t on my last tv a Samsung and it died just outside warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have the protection in case something goes wrong is a relief to have. As of now I have no worries at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use Geek squad for installation did it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Highly recommended for any purchase as it gives you total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the way Best Buy protects my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If geek squad is available then I'm buying it. I love the way Best Buy protects my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep much more peacefully knowing my equipments are covered by the extra warranty of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid bad pixels!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Sony TV as I have found in the past that the Geek Squad protection for a TV pays off with pixels issues, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flat panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good no issues. recoomended to get the protection and sign up up for install if not epericenced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DALE WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AGREEMENT. TELEVISION WASN'T REPAIRABLE. A REPLACEMENT WAS MADE AVAILABLE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason for my purchases in best buy is always due to the assurance I get in the form of geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd call again anytime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the expense for the advice received! Great tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed to use it but it is nice to have just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend