Customer Ratings & Reviews

love it, takes 2 people to put it up... but its definitely a strong unit.

Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

The agents installed my full motion mount. They were on time and finished quickly. They even gave me advice about my outdoor area as well.

Wouldn’t buy a TV without it! I really like the fact that Best Buy associates the plan with my account so I don’t need to keep receipts for 5 years.

So this is the second time I've purchased the extended warranty. It as already paid itself with another purchase I made that broke. So I don't think for the cost f the warranty that anyone can go wrong with it.

Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

Didn’t know that was available. I will remember this for the next time.

Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

You never know when you’re gonna need a repair. Peace of mind.

I always purchase warranties when it comes to electronics because you absolutely never know so I am covered for at least the next five years.

Help me even though I didn’t have an appointment was very fast

Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

Excellent to be safe for years using it. The price is cheap.

I got insurance, it was a great deal. 5 years. It’s worth it.

No one truly appreciates a Geek Squad Warranty until you have a problem and have just a factory warranty. With this, no need to save original packaging. Replaces your electronic with a New Unit!

Put it on all my items and it is definitely worth it