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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 30,816 reviews
  • Rated 5 out of 5 stars

    Worth it for larger investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much else I can say about this, but purchased it for my recent TV investment to future-proof for any accidents I may experience in the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of possible replacement? Count me in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seven year old 1080p 50 inch TV died on me so I decided to add this plan for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and waited on us to look up everything we were wanted and answered our questions

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It is great! You should definitely get it! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect the investment. The price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good advice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended to get this since it was an older model, I figured that it could be worthwhile as I’m already paying a higher price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice to deal with - thanks and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is good to have when you need it. I usually buy it for new computer equipment, but it can be used with all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GSP 5 year plan saved me on 77” oled tv. Was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet and hopefully I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to buy insurance. Never go without it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a necessity with an expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefits and Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Plan and Benefits! Highly Recommend. You must consider this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's worth the money on purchases such as a nintendo switch, tv, sound systems, and computers. I don't buy it on pretty easily replaceable items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and Great quality ,best Price for excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. It’ll save you from the hasle if anything was to happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make an electronics purchase with out one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for higher priced items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

    I would recommend this to a friend