Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 25,436 reviews
  • Rated 5 out of 5 stars

    Reliable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not much to say. But It worked very well in the past, so I decided to buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only one that covers burn-in!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLUS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan with a good price for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to purchase this for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a warranty type of person. I have had to use the geek squad warranty on a previous television. I was really glad that I had it. The IT tried to walk me through a few things and found that the peace that was no longer working was not replaceable so we ended up with a brand new TV. Without the warranty and having access to a service rep, I don’t think we would have known how to fix it. Plus, the fact that they no longer made the part to fix it, we would’ve been out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had to get it for my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will help me when i need it good deal good price thank Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my Washer and Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are the best. they are very courteous, informative, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 5-year Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with convenient Geek Squad protection for the next five years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a must and adds a sense of ease when purchasing items that may fail outside of manufactures warranty. Value for the money is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the extended warranty you never know what can happen and bestbuys always come through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ill purchase on every item that i buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profecional service ! Attention exelent! Quick service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting for any tv no matter where you buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you need them. Luckily I have not needed them recently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bestbuy Doesn't Care About Customer Loyalty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and I know my devices are protected in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good coverage, lacking timliness of repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come out pretty timely, but never does one visit suffice. THey always have to come and diagnose then order parts and then return sometimes up to 3 times. But the service does cover repairs, and if the same problem exists 3 times, they will replace your item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to add to any purchased item. Service with a smile and limited questions. Ask. Best Buy stand behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

    I would recommend this to a friend