Customer Ratings & Reviews

Highly recommended if they cant fix it they'll credit you and you can get the same item or better! pay the difference stepup and dont forget to continue the plan its Elite definitely top notch protection you should not go without.....

I am usually a skeptic when it comes to the actual coverage on these warranties but I can say that geek squad definitely helped my with out a hassle. Tech came out assessed the issue and with in minute I had my replacement options . In store easy process for the new replacement. Get the warranty it works if needed

So far have not had to use them but bought this with other high end purchases will surely ease your mind on things especially if you are buying items worth up to and past $200.

Uses it in the past and hope to have a seamless experience if I’m in need again.

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

Although it took alot of holding of the phone & waiting in line at the store, all in all, I'd recommend this protection plan. If it weren't for the 2 year plan we purchased, I'd have to fork out at least $500 for a TV comparable to the one we had that just gave out. Instead, we received a $400 gift card to use towards a new one. I paid $150 out of pocket for the difference. Not bad at all. In fact, this time around I paid for the 5 year protection plan. It could use some streamlining as far as customer service is concerned but still worth the trouble I went through.

I have no problem picking up the Geek Squad Protection when I am investing in something significant - like this new 55-inch Sony 4K Ultra HD Smart TV. In today's world, where technology becomes obsolete so quickly - having five years of protection gives me the peace of mind I will be covered in case anything goes wrong during the "life" of my TV. Because in five years, I'll probably be buying a new one anyway.

Seemed like a good idea to get the extended protection.

For a small room where you don't want a sub and better sound than the TV has, this is a great choice. Price was good for the sound it puts out. Easy set up.

I purchased one five years ago and my Television went bad 3 months before it was about to expire. I was given a full credit towards the purchase of a new television.

Hope to never have to use this on the TV we purchased for the family room

The Geed Squad service was outstanding! The representatives communicated frequently to let me know the status of their arrival, and were professional during the service call.

Comes in handy when ya need it would get again in the future.

Love the Geek Squad. Haven't needed thier service very often as I like to purchase top quality products. When I hVe needed them, thier service was top notch.

LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

This was protection for an Open Box TV. I have already reviewed that TV as excellent and the warranty was not needed. I cannot say I would recommend the service since I did not need to use it but if you are purchasing an open box I guess, like me, you may wish to buy the warranty as it still was cheaper than the full price of a new set.

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

Best insurance ever, this is a great investment...

Only ever had to use one of my protection plans on a manufacturer defect and was extremely happy with the support. They refunded me the full purchase amount so I could replace my TV due to it no longer being manufactured.