Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30848 reviews
(30,848 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Wife insists we waste money on this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protecting TV which isn’t going to have problems during the term. Come on Best Buy - make the term on these plans at least 5 years without raising the price!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Geek care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know Geek protection is very important to fully take care of my new tv.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glade to have a warranty and they over good plans through their warranty
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Disappointed but they try to fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase protection plans but I was upset recently when I had to returning a tv to get it fixed. When it was going to be sent a third time I asked to speak to a manager to replace my tv in store. I Should not have to wait a third time for the tv to be fixed especially since this was a gift for my mom
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Useful protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad Best Buy offers this for peace of mind on large purchases.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't need to use this,but nice to know I have if something goes wrong
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it but I had a bad experience in new Braunfels with a TV I bought that was defective. So I bought this as insurance in San Marco's against the bad experience I had in new Braunfels. I will never enter that store again
I would recommend this to a friendRated 4 out of 5 stars
Valuable but good prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and overall great quality and brand names
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth it for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use it yet but I like having the insurance.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Talented group of people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to get this just in case you run into any issues.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good add on.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my 75" tv. Worth the extra money for the protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good service for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service for the price; could be better, but then it would cost more
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Employee did not do a very good job at explaining the coverage, I was interested in accidental damage coverage not basic manufacturer warranty that’s free with the product. I most likely will not be repurchasing this product.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Best deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the protection plan. No hassle repairs or replacements.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Customer service just bought a new tv and need an extended warranty
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Havent had to use it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased it with the new TV but have not used the extended warranty yet.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Havent had to use yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a worthwhile purchase for a new TV, but haven't had to use yet.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I got it to make sure i had some protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it because..with my previous tv i didnt.....
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No skill repairing anything I had a basic fan go out and they took my computer and my warranty money 6 moths afte i bought a 3 year warranty.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. But it’s early to review product as I have just taken delivery
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
