Customer Ratings & Reviews

Haven't used it yet, so I have no opinion. If and when I do, I will update this review.

The hdmi cuts out alot . I have used different cords and systems it was the tv. The tv only lasted 2 years then wouldnt turn on even tho I used it moderately. Don’t buy if you do a protection plan is essential.

Today's technology comes with more unwanted headaches when software glitches occur. Let's hope I never have to use it.

Cracks a lot. Don’t like it. It’s too loud and just doesn’t stop

The Geek Squad agent successfully mounted my LG TV on the wall. Good job!

I have not been able to use this service yet which in turn I guess is a good thing?

Haven't had to use it but good to know that it will be an easy process if needed

Got my TV covered for 2 yrs, total $26.8. ...I should've gotten the 5yr for $40, but there's always nxt time

5 years is fine but will be a waste of money most likely

The included Services of geek squad protection seem to have diminished greatly over time. You get charged no less than $100 for someone to come out and troubleshoot in a way you could have done with a CSR over the phone. They really don't do much else even when a TV make and model is known for having certain issues for some reason they don't bring the most likely needed parts with them to address the problem. That makes no sense to me.

Sales price was quoted as $199....got to the register and it was $347. However it is a Samsung and I need the extra protection

Shouldn’t have gotten it on this tv should’ve waited & gotten it on the other one

ok..........................................................

I've been trying to get support for a TV that I purchased at Best Buy along with a 5 year geek squad protection plan. I was chatting with an agent online, but was disconnected. The agent was not able to find my purchase. I've given all of my information, and Online Order Number, BBY01-773115002193. I paid for a purchase plan and would like to be able to use it.

i gave it 3 stars for the peace of mind it gives me, have not had to use the service.

I don’t remember getting this so I have to ask my wife how she likes it.

Have not used this yet but gives me comfort having it.

Haven't had to use the protection, so can't really rate it.

Great item, just as it described. Recommend item for everyone.

It's insurance, do you need it? I haven't used it so I do not know, but hope I never have to