Customer Ratings & Reviews

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

Glad we bought it last time. More than paid for itself

Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.

Excellent professional and polite would definitely do this again.

Definitely a must for any appliance. Good service and easy to call for assistance.

Always great help when something goes wrong and easier fixing than by myself lol

It's Geek Squad support. What can I really say other than they will help you. I got this as a way of extending the warranty on my new TV. Really this is a peace of mind service. Just payit once and then you're guaranteed 5 years of service on your purchase. It's just one less thing to worry about.

Haven't had to use it for current TV, but used them on past TV and they were fast to come out and troubleshoot and since they couldn't fix it, I received a replacement

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

Buying extra warranty always gives piece of mind . They replaced a washer for me before.

Best custom service, I love buying my home electronics from this store

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

I'm hoping that years down the road I will look back and say this was a well decided upon option that I never had to use. I like what all coverage this Geek Squad Protection offers beyond the manufactures warrantee. It wasn't a pressure sell item presented to me, but something I was interested in purchasing before ever making my TV puchase. As mentioned, I hope never to have to take Best Buy up on it, but it's pure peace of mind if I have to.

My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!

This little tv is great for a guest room. You can download any channel app and log in or purchase.

The value was great and worth the extra warranty on the TV.