Customer Ratings & Reviews

Worth every penny, when repair is not achievable, replacement is quick and easy. Purchase the 5 year plan, items replaced, home theater receiver, 55 inch tv and cd player all in the 5th year

It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

Rather get the most out of your purchase why not be safe than sorry

FEEL AT EASE AND GREAT KNOWING I AM PROTECTED BY THE BEST TECHNICAL SUPPORT TEAM OUT THERE THANK YOU VERY MUCH AND VERY HIGHLY APPRECIATED!!!

We purchased a new Samsung television but wanted the extra protection beyond the manufacturer's warranty. The cost was a no brainer given the amount of things it covered. With options of three and five year coverage, we ultimately went with the five year. The cost difference was minimal making the five year the better deal.

Great warranty Best Buy is the best definitely recommend it to everyone

Love the fact that I can get it fixed. My other tv had a black shadow do if it happens to this one...i kno geek squad got me!

The installation was done fast and he was friendly.

On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

I used to work for Geek Squad for years and customers who bought it and would need us to repair or replace the TV were so happy they did. Customers who didn't were always made at us when their TV broke and either spent a lot of money fixing it or bought another TV. I always get the protection plans, reduces the stress for when things go wrong.

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

The Geek Squad is the best! They are always helpful when I have a problem. I wouldn’t buy a product without getting their protection plan.

I understand that the consensus is never to buy an extended warranty but, like every other insurance policy you will buy in your life, you'll pay and hope you never have to use it. Depending on item bought, I just consider the cost of the 'protection' as part of the item's cost. IF something goes wrong, there is no chance in he!! I can pick up a 77" TV, put it in my car and get it to the Geek Squad for diagnosis and service.

Gives you the piece of mind in case something goes wrong.

I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

Always excellent service When dealing with the geek squad very professional and knowledgeable they really know what there doing I never have to worry about a thing with this protection 24/7 online care easy schedule appointments best added investment you can get for added protection on your investment I will never go without

Easy exchange for my damaged Samsung OLED 77'. Thank you!

I bought a new 65" 4K UHD tv and added the 5-year geek squad protection. You never know when your cat might decide to jump behind the tv, get tangled in your premium HDMI cables, and decide to just dash out and knock it all down, ruining your evening television watching. Best to be safe, get the protection! Also, get rewards points for writing this review. I hope you enjoyed.