Customer Ratings & Reviews

The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

Its nice to have local support for some products you can buy a Bestbuy. That is one up for Bestbuy vs. their competition.

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

I but the protection on larger itiems and glad we did. Our $2,200 Sharp TV and a problem and they refunded the entire purchase price 2 years into the contract and we were able to purchase a newer, better TV. There was no hassle involved. Good to have with major electronic or appliance purchases, worth the extra cost.

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

Have always had great service with Geek Squad. Never had any pushback or issues when bringing things in.

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

Very useful when I had an issue with a product I had to return.

Have yet to need a replacement or help with setup but I appreciate the option

Haven’t had to use them in a while but always reliable and a must for a tv

Excellent Service. Definitely It worths the value of the product to cover accidents.

Knowing the TV was going into a bedroom was bothering me so I decided to get the warranty as a precaution.

Love it! Always go with a samsung when it comes to electronically devices

Renewed for replacement TV. Based on prior experience I won't be disappointed if this one fails.

I bought this protection only because it was not so expensive and figured why not. Manufacturers don't make things to last like they use to so I figure i protect myself just in case.

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

They were able to diagnose the problem on the phone and able to come out to fix the problem in 2 days.