Customer Ratings & Reviews

Always good to have insurance just in case anything happens

Good to have insurance, specifically if you have l kids

The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

It is good for time being.There is a little shaky hut only if you see it carefully.

Always there if you need them. Very nice and helpful.

Literally they install ny Tv so fast and very niceand fast service!

I know so mean products last a long time, but it doesn't hurt to have them covered.

This set is beyond great and is above the 4Kset it replaced.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Always very polite and helpful as well as good service time never have to wait long for appointments or visits

Good customer service. Came in and switched out tvs in and out answered all my questions

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television