Customer Ratings & Reviews

Do it! Worked for me. Received a new TV when old TV could not be repaired.

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

I always purchase "Geek Squad Protection". The service has always been top notch.

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

I got this warranty because I dropped my previous tv, my second one in 1 year, and had I had a warranty the first two times, I wouldn’t be in this boat. I know that the next time something may happen to my tv, it’s covered and will be in great hands. :)

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

It is good to know that our tv is covered if there is a problem and they come to us.

Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

You can count on Best Buy Geek Squad Warranty. Always there for you!

Great service didn’t take long at all to get the extended warranty really helpful

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

Always Buy Best Buy Geek Squad Service Warranty. Only had to use 1 time in pass, buy Geek Squad Replaced that Product , No Problems

While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

Best purchase ever ! It came in handy when needed.

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.