Customer Ratings & Reviews

Technicians are knowledgeable and professional. Walk you through issues and are able to explain in terms that nontechnical people can understand. Quick response time.

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

This is my second plan. My first, four and one-half years ago saved me when my Sony 65 tv failed. Bestbuy could not repair the set so they gave me a new, modern Sony. This save me $1,800.

Purchased a TV through Bestbuy and wanted a little insurance just in case. Really glad I got this for ease of mind

Services was quick, simple and easy. Ran into some issues but they got it done

Is a great sound system. I love to play music, watch games and movies.

Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

I don't need to use yet in this case im very happy

Purchased a new hgtv and cables, got the extended warranty on the tv for five years. Was so worth the money, no worries, covers the remote as well, definitely would do it again!

Geek Squad protection is the way to go. Just to give u a piece of mind just in case ur product starts To malfunction. Protect your investment if your spending a significant amount of money.

So far so good as my tv for protection plan. But I have had before those tv without protection die out. And I thought let me have protection plan this time.

This service they provide is always stellar. The cost is worth the service and expertise you get. I have used them for several years and am very happy they are here.

Havent had to use it yet but worth the price considering how electronics are anymore.

Great Customer Service, will help with any issues your product has

Has always been a useful purchase in case any I goes wrong.

Has always been a useful purchase in case any I goes wrong.

Best service! Happy I purchased my extend warranty with Best Buy.

Much needed to feel safe and secure. Great protection plan.