Customer Ratings & Reviews

I get the 5 year Geek Squad service on any expensive thing I buy, as LG OLED (2 of them) and other tvs and items bought.

I purchased the 5 year geek protection for the peace of mind on my first ever big screen smart tv purchase. I hope that I we never have to use it, but 5 years of protection and support is so worth it if we ever do!

The warranty is great any problems you have they will either help you over the phone or send someone out to fix the issue

It's worth every penny and the agents are always cool.

Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

it is like buying life insurance...you hope you never need it. We have not needed it.

The tv that was installed in my room works great and geek squad is amazing

Delivery only. Great people and service. Attentive yes sir

Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

Haven't had a problem so i Haven't had a chance to use

Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

I have never been dissapointed with this protection. I will never again make a sizable purchase without this back up. Weather is just a simple question or a fix. Never a dissapointment.

I put my own TV up it was super easy to do. The people in store was helpful getting what i needed

Love the geek squad warranty! They cover anything even if it was your mistake

Love it. Im 69 and installed it myself. Love built in Roku

I am confident in the Geek Squad to meet my service needs. They have always been there to quickly solve my problems.

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

I haven’t had to use the extended warranty but I have friends that have and have been very impressed. And it was cheaper than the manufacturer warranty.

A must have with any major electronics or application purchase.

I use geek squad to protect all of my devices, shopping at Best Buy just makes it way easier to contact them first hand in the place you purchased you devices.